Looks like a story by local Raleigh paper, The News & Observer, on training waitstaff in how to properly serve customers got noticed by Chow’s The Grinder for a short tongue-in-cheek post. Aw shucks, look at those yokels down in North Carolina — they’re actually going to try to have up-scale service like the big boys do! Isn’t that cute?
Hey, why don’t you come down here and try a few of our restaurants? With selections like Magnolia Grill, Four Square, Rue Cler, Vin Rouge and Nana’s, I think we can hold our own.
And if chain restaurants like the Melting Pot are going out of their way to provide better service, then more power to them. Good service should be a given everywhere, from the priciest restaurant to the McDonald’s.
Tagged: Durham, Restaurants
Coming from the North I sometimes make fun of the yokels myself, but I agree with you on this. The article was aimed at a certain mini-van driving suburbanite that you can just as easily find in New York or Chicago’s outlying areas. They do happen to have TGI Friday and PF Chang’s in Northern NJ and Long Island. I for one would argue that our suburban restaurants hold up well to those bigger metros. We’re lacking in terms of local deli-style restaurants, but not in terms of high quality, indy fine dining. Not by a long shot
I meant to comment on this when I saw it the other day. I have to say that the Chow response is typical. I mean I do some fancy food and we eat at some nice places, but at some point you have to learn and learn how to make people happy in the best way. It’s so frustrating when you see people act like that. Great post.