Looks like a story by local Raleigh paper, The News & Observer, on training waitstaff in how to properly serve customers got noticed by Chow’s The Grinder for a short tongue-in-cheek post. Aw shucks, look at those yokels down in North Carolina — they’re actually going to try to have up-scale service like the big boys do! Isn’t that cute?
Hey, why don’t you come down here and try a few of our restaurants? With selections like Magnolia Grill, Four Square, Rue Cler, Vin Rouge and Nana’s, I think we can hold our own.
And if chain restaurants like the Melting Pot are going out of their way to provide better service, then more power to them. Good service should be a given everywhere, from the priciest restaurant to the McDonald’s.